IT Business Analyst

Job Description

Industry: Transportation, Logistics, Supply Chain and Storage
Seniority for this role: Associate
MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organisation driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment. From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change. MSC Technology Italy is the first division located in the national territory, complementing existing offices in Geneva (the Group’s headquarters), Warren (New Jersey, USA), and Chennai (India). MSC Technology embodies Passion and a commitment to Continuous Evolution, strongly believing in Equal Opportunities and Caring for its People—ultimately fostering a sense of Family within the Company. With over 3,000 employees, our Technology Department plays a pivotal role in driving business growth and elevating the quality standards across our functional lines. Working within an international office and engaging in cross-country collaboration offers the opportunity to connect with individuals boasting diverse technical skills, backgrounds, cultures, and professional experiences. International travel not only enriches your understanding of business and languages within the ICT realm but also provides avenues for personal and professional growth. In 2020, MSC Technology Italy was established as a technological division of MSC with the goal of creating a Center of Excellence to support the MSC Group’s business. Do you recognize yourself? Then come work with us and be part of MSC’s family! IT BUSINESS ANALYST We are looking for an IT Business Analyst which mission is to recommend and facilitate the design, development, testing, roll out, run and evolutions of OneVision Agency modules, to meet the company’s strategic objectives and business requirements. He/she contributes with the Scrum Team and provides support throughout the entire rollout life cycle to ensure that the product meets company’s goals, business needs and requirements. Key Responsibilities Be an active contributor in the development of training material, processes documentation and Gap Analysis, for production release as well as for migration and transition. Support the Key Users in testing activities, providing guidance and listening to their enquiries. Post Go Live support, with end users and with Development/Support teams; problem solving with sense of urgency. Qualification and Experience Understanding client–server application architecture Knowledge of Windows Server 2018 configuration Ability to write SQL queries Proficiency in usage of SQL Server Management Studio Experience in software configuration and testing Basic knowledge of PowerShell scripting Understanding of IT security concepts Customer Service Oriented Requirements and tests management tools Data Management Systems and Data Oriented What we offer We offer a range of benefits including new Learning opportunities, a comprehensive Welfare System, Life and Health Insurance, Modern Workstation and Discounts within the MSC group. Moreover, MSC Technology Italy fosters a culture of innovation and wellbeing by simultaneously pursuing various initiatives. These include Meetups, Technical and General Events such as Gaming Tournaments, Company Charity Initiatives and a Sustainability program designed to benefit all employees. Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Show more Show less