Project/Program Management Analyst

Job Description

Industry: Banking
Seniority for this role: Entry level
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Title: Project/Program Management Analyst Location: Belgrade, Serbia Grade: 10 NCR Atleos is a global company, that provides software and hardware services to consumers around the world. As we continue to grow our portfolio into new markets, you will be joining at an incredibly exciting time and the opportunities to progress are defined and achievable. Some of the top strategic priorities for NCR Atleos is accelerating the global adoption of ATM as a Service (ATMaaS), Managed Services (MS). As part of the Global Services Strategy, this role will lead the implementation of these strategic priorities. Specific Responsibilities A Project Manager is responsible for gathering the Project Requirements, creation of Statements of Work (as applicable), Planning, Executing, Closing, and Transition to Life Cycle Management. Their primary objective is to ensure all assigned projects are completed successfully, meeting the requirements and expectations of both internal and external stakeholders. To be successful in this role, a Project Manager should have a strong understanding of Project Management Methodologies. Project Management Elicit requirements by working with Clients and subject matter experts to thoroughly understand the scope Gather work effort estimates and prepare pricing recommendations Create comprehensive, unambiguous, and concise Statements of Work Manage Project through the initiation, planning, execution, and delivery of initiatives Identify and secure the necessary resources to complete the project Lead meetings and conduct information gathering sessions with clients and internal resources Create detailed project plans that includes timelines, resources, and risks Manage project teams of internal and external resources including vendors and customers Identify and mitigate potential risks that could impact the project’s success Building and maintaining effective communication with internal and external stakeholders, including team’s members, clients, vendors, and executives throughout the project Provide regular project status reports to stakeholders, including project progress updates and risk assessments Regularly communicate with Management to discuss resourcing constraints and to gain an understanding of specific priorities, constraints, and deadlines Conduct post-implementation reviews Core Competencies Excellent presentation, oral and written communication skills Exceptional organizing, planning, process, documentation, and time management skills Proven analytical, problem solving, research, and reporting skills Effective at team building and relationship management Able to effectively collaborate in a cross-functional team setting Flexible and adaptable to work in a change management-driven environment Able to work independently or with minimal supervision Effective at managing multiple projects and tight deadlines Able to influence others and negotiate effectively Embraces a process-driven, continuous improvement philosophy and is passionate about achieving excellence Identifies and recommends potential process improvement and transformation opportunities Strong interpersonal skills Attention to detail Creative problem solver Demonstrates a high degree of integrity and commitment to quality Results oriented with a bias for action. Education, Experience And Skills Project Management Certification(s) or equivalent experience is preferred Experience in the Banking Industry supporting Banking customers is highly preferred Project Management Methodologies Working knowledge of Microsoft Office Ability to effectively elicit, articulate, and write requirements documents Exceptional at interviewing with strong listening and observational skills Ability to categorize information into a coherent structure, which people will understand quickly Capable of building effective relationships with clients and at all levels within our organization Ability to tolerate ambiguity while meeting deadlines in a dynamic, fast-paced environment Ability to prioritize and effectively manage issues and competing priorities; move with agility between tasks. Able to wear multiple hats navigating freely between business, technical, execution, operations, etc. Self-motivated, creative, flexible Able to work North America Eastern Time (EST) business hours, required Offers of employment are conditional upon passage of screening criteria applicable to the job. Company Benefits Private Health Insurance Employee Referral Bonus Program Wellbeing Resources Baby Bonus Life, Accident & Disability Insurance Numerous opportunities for internal career pathing and advancement Discounts for employees at NCR Atleos partners EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes. Show more Show less