POS Management Officers – Operations – Merchant Services

Job Description

Industry: Financial Services
Seniority for this role: Associate
We seek to employ talented POS Management Officers who will join the Operations department and be part of the POS Management team within Euronet Merchant Services entity. The successful candidates will be based in Athens and will be reporting to the Head of POS Management. Euronet Merchant Services (epay): Overview | LinkedIn Λύσεις αποδοχής ηλεκτρονικών πληρωμών epay (epayworldwide.gr) Are you ready to join one of the largest Payments & Financial Technology Solutions provider? Are you interested in exploring how does Cards Payments sector and Merchant Acquiring business work? Then this is your opportunity with us! Requirements KEY RESPONSIBILITIES: Second line support to Merchants. Preparation of the Daily POS Production. Inventory and Stock Control management. TMS (Terminal Management System) & Key Management responsibilities. Work with the team to resolve support issues in a timely manner. Work to meet strict deadlines. GENERAL REQUIREMENTS: University Degree in Science, Technology, Engineering or Mathematics (STEM) is required. Minimum 3 years of experience in technical/customer support roles. Experience in POS management, POS operations and support, call centers and payment systems will be considered a plus. Fluency in English, both verbal and written. Eligible to work in the EU on a full-time permanent basis without the need for employer sponsorship. COMPETENCIES: Self-driven, self-motivated, highly interested in learning and adapting to a changing environment. Strong interpersonal skills with an orientation towards customer service. Strong task planning, time management and reporting skills. Ability to perform several tasks at the same time (multitasking). Ability to appreciate criticality/importance and prioritize tasks when multiple issues are ongoing. Self-motivation with excellent team spirit, keen to learn. Ability to comprehend different system configurations and provide solutions. Benefits Work in a dynamic, stable, international environment. Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans. Possibility to learn and advance according to skills and performance. Learn how the Cards Payments Industry works, especially acceptance and processing of cards transactions through POS terminals. A genuine feeling being a valued member, part of a truly multinational matrix organization. Become part of a team with a true team spirit, and ambitious goals. Show more Show less