Customer Service Specialist (On-site)

Job Description

Industry: IT Services and IT Consulting
Seniority for this role: Entry level
Fluent in English? Launch your career with us joining our global customer service team! ✨ Start Your Career working for an international company Are you ready to launch your career in a dynamic, fast-paced, and exciting environment? Do you have a passion for delivering exceptional customer experiences? Join our team and become the voice of Conduent, a global company that values innovation, growth, and YOU. Your Role You’ll be the first point of contact for our international customers, helping them solve problems, answer questions, and providing top-notch service. What You’ll Do: ✔️ Engage with customers via phone in English; ✔️ Resolve queries with empathy and efficiency; ✔️ Provide product or service information and recommendations; ✔️ Collaborate with the team to continuously improve the customer experience. What You Bring To The Table Fluent in English (both written and spoken); Strong communication and interpersonal skills; Eager to learn, adapt, and grow in a professional environment; A positive attitude and problem-solving mindset; Fresh graduate or early in your career – no experience? No problem! Location: Iasi, Romania Type: Full-time , Onsite role Why Join Us? Innovative Work Environment: Be part of a team that values creativity and fosters an environment where your ideas can flourish. Career Growth Opportunities: We invest in our team’s development, providing avenues for career progression and skill enhancement. Impactful Contributions: Your role is pivotal in shaping positive customer experiences and contributing to the success of our dynamic organization. Recognition as a Most Loved Workplace®: Conduent has been certified as a Most Loved Workplace® this year, citing respect, collaboration, and a positive vision for the future as key cultural drivers. Internal Talent Development: Through our management development programs, approximately 70% of our Team Leader positions have been filled from our own associate talent pool. Long-Term Career Building: Over 25% of our associates have been dedicated members of our team for 5 years or more, showcasing the long-term commitment our employees choose to make. Join our international team. Apply now! Show more Show less