BigFix Services Consultant
Job Description
Industry: Software Development
Seniority for this role: Mid-Senior level
Summary: The individual will perform technical pre-sale and post-sale Services role for BigFix with Clients and Partners. They will be expected to attend meetings with Clients to determine the technical and business requirements and ensuring that all necessary information is collated prior to producing a solution. They will be the accountable for delivering technical solutions in a professional manner and to agreed timeframes. Experience: Candidate should have 2+ years-experience with BigFix product as an administrator. Experience with operation of Computer Systems Management automation and industry tools at enterprise scale. Windows, Linux and Unix OS administration and security. DB2 and/or MSSQL management. Troubleshooting and script/code writing skills to support large scale automation of patching and security. Candidates based in Milan OR Rome will be considered for this role Responsibilities & Core KPPs: Organize and drive meetings with Clients to determine technical and business requirements and ensure that all necessary information is collated prior to producing a solution Provide technical solutions in a professional manner and to agreed timeframes Create and confidently deliver technical presentations Deliver training on solutions and provide product support to channel partners and stakeholders Create architecture and configuration documentation including network diagrams with technical explanations Work with Product Management and Engineering to provide feedback on issues with current products and provide input around new products Builds productive relationships, fostering teamwork by keeping colleagues and customers updated on activities Perform technical development for solutions as part of a design and development framework Able to understand business drivers and risks involved to the customer Provide accurate and timely management information, to include – activity reports, bid reviews, project forecasts, KPI’s Create technical demos, documents Familiarity with other systems management tools, such as SCCM, Altiris, Ivanti, Ansible, JAMF, Tanium, etc. Fluent spoken and written English and Italian language skills. Products: BigFix Travel: up to 50% travel required Candidate Data Privacy Notice https://www.hcltech.com/candidate-privacy-notice Show more Show less
