Branch Director

Job Description

Industry: Business Consulting and Services
Seniority for this role: Mid-Senior level
The consulting company UPGRADE, on behalf of its client, an export-oriented lift manufacturer, including lifts and components, is looking for (1) one person to staff the following position: Branch Director (Athens) Κωδικός Θέσης: CM-BD-ATH-1124 Responsibilities Serve as the lead point of contact for all customer account management matters. Negotiate contracts and close agreements to maximize profits. Report on the status of accounts and transactions Ensure the timely and successful delivery of our solutions according to customer needs and objectives by having a supervisory role of the process. Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts). Collaborate with the sales team to identify and grow opportunities within the territory. Supervise account representatives to ensure sales increase. Assist with challenging client requests or issue escalations as needed. Remain in regular contact with clients to understand and meet their needs. Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition. Expand the relationships with existing customers by continuously proposing solutions that meet their objectives. Respond to complaints, resolve issues to the customer’s satisfaction, maintain the company’s reputation, and maintain trust. Unearth new sales opportunities through networking and turn them into long-term partnerships Generate new business using existing and potential customer networks Set and track sales account targets, aligned with company objectives Suggest actions to improve sales performance and identify opportunities for growth Present products to prospective clients Qualifications BA/BS degree in Engineering, Business Administration, Sales, or relevant field Proven experience as an Account Executive or in a similar sales/customer service role, with a minimum of 5 years’ experience. Excellent written and verbal English PowerPoint skills Solid experience with CRM software and MS Office (particularly MS Excel) Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level Strong verbal and written communication skills Problem-solving skills and initiative Negotiation skills and the ability to influence others Strong attention to detail and an investigative nature Good time management skills and the ability to prioritize The ability to work as part of a team and to build strong working relationships Benefits Competitive salary Cell phone, laptop, company car provided Private Insurance Conditions that enhance knowledge and provide important opportunities A modern, dynamic, professional, and pleasant working environment For any questions you can contact us by phone: 2311 2411 36 All applications are considered strictly confidential. Show more Show less