Client Service Project Manager – AVP

Job Description

Industry: Financial Services
Seniority for this role: Mid-Senior level
Responsibilities About Citco Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. For more information about Citco, please visit www.citco.com About The Team & Business Line Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. As a core member of our Client Services Project Management team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon. Your Role You will engage with Citco’s largest client to actively manage delivery of their change agenda. You will be responsible for logging new change requests as they arise, applying the appropriate project management framework to these requests and managing them through to completion both internally and with the client. You will collaborate across teams within Citco and at the client to deliver strategic, holistic solutions. You will provide management reporting both to internal and client stakeholders. You will support the joint governance structure between Citco and its client as it relates to the client’s change agenda. About You You are proactive, highly organized and have exceptional communication skills. You have experience working with large, complex client relationships. You are a strong, independent, critical thinker. You understand proper project governance and have experience with creating project plans, mapping stakeholders, identifying risks, issues and dependencies and pulling people together to execute on a common goal. You are positive, accountable, and demonstrate a continuous improvement mindset. Our Benefits Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection. Show more Show less