Content Management Analyst

Job Description

Industry: Information Services
Seniority for this role: Entry level
#BETHEDIFFERENCE If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer , and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software & information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll be supported by collaborative colleagues who share a purpose. We are 21,000 people unique in our dreams, life stories, abilities, and passions who come together every day with one ambition: to make a difference. We do our best work together, connecting to create new innovations with impact. Job Description The Content Management Analyst is primarily responsible for the monitoring and capture of all content that is issued by regulators in their respective region (North America, UK/EMEA, or APAC) through the regulatory change production process. Responsibilities: Extremely detailed and thorough, ensuring that all content produced is timely and meets our clients’ SLAs on accuracy Solid understanding of global regulatory environment including regulators, administrative procedure and content acquisition acumen Assist in the content expansion and regulatory library build Ability to assess and apply metadata and taxonomy of regulatory content that is accurate and adheres to SOPs Technical expertise using change detection tools and web scraping scripts Expert knowledge of working within content management systems and adept at managing workflows and content metrics Ensures adherence to SLA and develops and tracks metrics for optimal efficiency and cost effectiveness Handles escalations regarding content issues and accuracy internally Qualifications Bachelor’s degree preferably in law/economics. Fluency in English and fluency in French or German it will be a plus. Proficiency with Microsoft Office. Must be analytical and detail oriented. Must have strong organizational skills. Must have strong practice systems development skills and broad computer systems and applications knowledge. Excellent communications skills. Must be able to work in a team environment Must be flexible, responsive to change and have a proactive attitude Good understanding of compliance tool markets and customer needs Our Offer Room for personal development through external, internal training tools and learning and development program #GROW. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong Yearly performance bonus based on your seniority Referral bonus, meal vouchers, monthly allowance, gift vouchers twice a year Corporate Health Insurance Mindfulness and Wellbeing programs (Wellbeats, MyQuillibrium, Compsych, Mind & Body webinars) Up to 28 days of annual leave based on seniority We have a strong Work from Home culture and take into consideration punctual needs and more Flexible working schedule. You’ll find the flexibility for balance in your life Being part of Wolters Kluwer you will contribute to the development of our own products and software solutions. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world Show more Show less