Desktop Support Technician
Job Description
Industry: Information Technology & Services, IT Services and IT Consulting, and IT System Training and Support
Seniority for this role: Mid-Senior level
Excis is seeking motivated and skilled Desktop Support Technician to join our team and provide high-quality technical support to employees of a global leader in audience measurement and analytics. This is an excellent opportunity to work in a dynamic and innovative environment, contributing to essential support operations for a company shaping media insights and trends worldwide. About the Role As a Desktop Support Technician, you will: Provide onsite technical support, including troubleshooting hardware, software, and network issues. Install, configure, and maintain end-user devices and applications. Offer timely assistance to resolve technical incidents and service requests. Collaborate with IT teams to ensure seamless operation of IT systems. Document issues and resolutions to enhance knowledge sharing and process improvement. Support the setup and deployment of IT equipment for new employees and office upgrades. Why Join Us? You’ll have the opportunity to support employees of a world-renowned organization known for pioneering innovative solutions in media measurement. This company helps businesses and organizations understand consumer behavior, enabling informed decision-making in a rapidly evolving media landscape. Joining our team means contributing to a global mission of delivering valuable insights. Location: Islands Brygge 57, 2300 Copenhagen, Denmark What We Offer Competitive compensation and benefits package. Professional development and growth opportunities. An inclusive and collaborative workplace culture. The chance to work with cutting-edge technologies in an inspiring environment. Requirements Proven experience in IT support or a related field. Strong knowledge of Windows operating systems and Microsoft Office Suite. Familiarity with hardware components, networking, and troubleshooting techniques. Excellent problem-solving and communication skills. Fluency in Danish and English is required. Ability to work independently and as part of a team. Onboarding Timeline Onboarding is expected to commence in January/February 2025 . Successful candidates will be notified and guided through the process to ensure a smooth transition into the role. How to Apply If you’re enthusiastic about providing top-notch IT support and contributing to a global leader’s success, we’d love to hear from you! Join Excis and be part of a team that’s making an impact! Show more Show less
