Digital Business Analyst

Job Description

Industry: Real Estate, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry
Seniority for this role: Mid-Senior level
McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 24 designer outlets in 8 countries. What you’ll be doing… We are recruiting for a Digital Business Analyst to join our Customer Solutions team within the IT department. Reporting to the Senior Customer Technology Manager, you will be supporting the delivery of digital customer experiences related to our websites and customer mobile app. You will work across the project lifestyle and be accountant for business analysis, design, testing, documentation, as well as the implementation of solutions using experiences gained working in an Agile or Waterfall environment. This role includes working as part of cross-functional team, working with colleagues and our trusted partners delivering the product backlog and recommending the best solutions to provide the best digital experiences for customers at all stages of the shopper journey. This is role has flexibility to be based at our London headquarters, Rome office or Milan office. Why McArthurGlen? • We offer you a competitive salary and attractive performance bonus of up to 25% • You are entitled to a wellbeing allowance (a set amount you can claim towards yoga, gym equipment or anything that promotes your wellbeing) • 2 volunteering days per year • Special discounts in our Designer Outlets • Hybrid working – we do all we can to accommodate flexibility. • Be part of an international organisation, with the opportunity to work with colleagues across eight countries. • Access to LinkedIn learning from day one with access to over 16,000 courses • An environment enabling your growth including internal moves, cross country projects and international secondments as well as a calendar of core development opportunities and bespoke learning. • Values-based culture – our colleagues make things happen in an inclusive and collaborative environment where we enjoy coming to work. We pursue excellence, make a difference and love to innovate. • Over 89% of our colleagues would recommend us as a good place to work (according to our most recent internal engagement summary) To be successful you’ll bring… • Your have experience in a similar role or business function. Exposure to retail or the property sector would be considered a plus. • You have experience of Waterfall and Agile development environment. Experience of DevOps methodology is an advantage. • You have a knowledge of the techniques and technical architecture involved in systems development. • You have experience of working with leading CMS platforms (Optimizely, Adobe, etc.) and delivering project implementations across various modules. • You are skilled in business system design. • You have strong analytical and problem-solving skills. • You possess excellent communication and teamwork abilities. • You are fluent in English – written and spoken. What to expect… • We commit to replying to all applications, feel free to get in touch if you’d like an update • You will have a main point of contact within our Talent team • We’re a collaborative business: it’s important for you to meet as many people as you can during the recruitment process. We’re also aware that your time is precious, so aim to keep to a two-stage process wherever we can Be part of something extraordinary… At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible. 95% of colleagues believe we treat each other with dignity and respect regardless of their personal identities. Even if you are not sure you fit all the requirements for a particular role, we’d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future. Show more Show less