Dutch Speaking Customer service for big Technoligy Company – Remote in Greece
Job Description
Industry: IT Services and IT Consulting
Seniority for this role: Entry level
Patrique Mercier Recruitment is a renowned agency that specializes in connecting candidates with outstanding job opportunities throughout Greece. We are currently looking for a Dutch Speaking Customer Service representative to join a leading Technology Company in a remote position based in Greece. This role is perfect for individuals who are passionate about technology and committed to delivering exceptional customer support. In this position, you will assist Dutch-speaking customers with inquiries regarding various technology products and services, ensuring a positive customer experience. Your fluency in Dutch will be crucial for effectively addressing issues and providing detailed assistance. If you are eager to work in a dynamic environment and contribute to a company at the forefront of the technology sector, we invite you to apply! Responsibilities Provide high-quality customer service via phone, email, and chat in Dutch Assist customers with inquiries related to technology products, troubleshooting, and services Resolve customer complaints and issues with efficiency and professionalism Document customer interactions and maintain accurate records in the CRM system Collaborate with team members to enhance service delivery and customer satisfaction Stay updated on product knowledge and industry trends to assist customers effectively Requirements Fluency in Dutch (both spoken and written) is essential Strong communication and interpersonal skills Previous experience in customer service, especially in the technology sector, is advantageous Excellent problem-solving skills and dedication to customer satisfaction Ability to work independently in a remote office setup Interest in technology and familiarity with digital communication tools Experience with customer relationship management software is a plus Benefits Private Health Insurance Training & Development Performance Bonus Transportation Bonus 2 Extra Salaries Per Year Fully Paid Training Show more Show less
