Field Service Technician- Italy (Dalmine – BG)

Job Description

Industry: Appliances, Electrical, and Electronics Manufacturing
Seniority for this role: Associate
Join the Future of Electric Mobility with CIRCONTROL as a Field Service Technician in Italy! Are you passionate about electric mobility? Do you want to be part of a booming industry with a promising future? If so, this opportunity is tailor-made for you! About us: Founded in 1997, CIRCONTROL is a technology company that consistently embraces innovation. Initially focused on software development, we gradually expanded our services to offer mobility solutions, particularly in EV charging and efficient parking. Today, we are one of the leading companies in the EV charging industry with a strong presence in more than 50 countries, particularly in Europe. CIRCONTROL is a trailblazer in smart charging solutions for electric vehicles and innovative parking solutions. To support our rapid growth in the electric mobility sector, we are seeking a dynamic Field Service Technician to join our Italian division. Your Mission will be… Your primary goal will be to carry out preventive and corrective maintenance remotely and on-site following the guidelines set by HQ, ensuring that the products sold or installed at the client’s premises operate correctly. Your responsibilities will include: Conducting remote diagnostics and on-site interventions. Providing remote and on-site support during customer service activations. Processing standard exchanges and sending spare parts on relevant matters. Supporting our internal processes, documentation, and manufacturer software. Monitoring ongoing or completed actions (dedicated tracking software an CRM), sending and returning spare parts (RMA). Participating in and facilitating training sessions in Italy and at the headquarters in Barcelona. Generating reports and raising alerts to management as needed. Benefits and Perks: Work in a dynamic international team alongside experts at all levels. Join an independent company with solid financial stability. Enjoy considerable autonomy with recognition from management. Contribute to writing CIRCONTROL’s success story in Italy. Partial remote work possible. Permanent contract (CDI). Free Friday afternoons from 2 pm. Company PHEV car. Competitive salary based on profile and experience. Requirements: Profile and Skills: Technical background in Electrical, Electronic studies. +2 years of experience in a similar role Experience in the field of e-mobility would be ideal Native Italian speaker and proficient in English Proficient in Microsoft Office suite, CRM, and reporting capabilities Hands-on temperament with the ability to take initiative independently and a strong client focus. Willingness to travel within Italy (driver’s license required) and occasionally to the headquarters in Barcelona. Embark on an exciting journey with CIRCONTROL and be at the forefront of the electric mobility revolution. Apply now to be part of our innovative team! Show more Show less