Job Description
Industry: IT Services and IT Consulting
Seniority for this role: Mid-Senior level
Vacant Position: GenAI, LLM and Prompt Engineer ikubINFO is ready to unlock a new era of growth and innovation by integrating Artificial Intelligence (AI) across its ecosystem. We recognize that AI is not merely a trend, but a transformative tool that holds the potential to streamline internal workflows, optimize customer operations, and create groundbreaking products that elevate the user experience. By tapping into advanced machine learning models, natural language processing, and predictive analytics, ikubINFO aims to refine its internal processes, from back-office automation and data-driven decision-making to improved resource allocation and quality assurance and also to break new ground by incorporating AI into its suite of products and services, ultimately improving the lives of both existing and prospective customers. By leveraging deep learning algorithms, these solutions could detect complex patterns, anticipate user needs, and deliver meaningful insights that lead to better outcomes and investment decisions while maintaining transparent, ethical, and human-centered approach. To bring this vision to life, ikubINFO is seeking a forward-thinking GenAI, LLM, and Prompt Engineer , to create intelligent, adaptive solutions that enhance user experiences and streamline operations. Your future role: Fine-tune and deploy large language models (LLMs) for tasks like text generation, summarization and Q&A. Design and optimize prompts to guide LLM behavior, minimizing hallucinations and improving response quality. Integrate LLMs with existing applications, chatbots and knowledge retrieval systems (RAG). Experiment with cutting-edge GenAI techniques, including instruction tuning, chain-of-thought prompting and in-context learning. Develop retrieval-augmented generation (RAG) workflows, combining LLMs with vector databases or knowledge graphs. Document prompt templates, model parameters, and best practices for internal knowledge sharing. Monitor model behavior in production, diagnosing issues, and implementing corrective strategies (e.g., prompt updates). Integrate MLOps principles to manage model lifecycle, versioning, and continuous improvement. Explore multimodal extensions of LLMs, incorporating images, audio, or video inputs as needed. Troubleshoot model failures, biases, or unexpected outputs, applying prompt engineering techniques to improve reliability. Provide technical guidance and training to other team members on LLM development and prompt engineering. Align LLM-based features with product roadmaps, delivering incremental improvements and new capabilities. Requirements: Bachelorโs or Masterโs in Computer Science, NLP, Machine Learning, or related field. Strong understanding of NLP concepts, language modeling, and transformer architectures (e.g., GPT, BERT, LLaMA). Hands-on experience with Hugging Face Transformers, OpenAI, or similar frameworks/APIs for LLMs. Proficiency in Python and experience with deep learning frameworks like PyTorch or TensorFlow. Familiarity with prompt engineering techniques, in-context learning and zero/few-shot learning approaches. Knowledge of retrieval-augmented generation techniques and vector databases (e.g., Pinecone, Weaviate). Experience deploying NLP models in production environments, including integration with APIs or web services. Understanding bias, fairness, and responsible AI principles and how to mitigate risks in LLM outputs. Experience with model optimization, including quantization, pruning or knowledge distillation. Prior experience building chatbots, conversational agents or virtual assistants is a plus. Familiarity with text evaluation metrics (BLEU, ROUGE, perplexity) and human evaluation methodologies. Passion for NLP, a proactive mindset, and a drive to push the boundaries of what LLMs can achieve. The candidate must be resident in Tirana or Pristina. Benefits: International work standards, best methodologies & modern technologies. A wide variety of high-impact projects, application areas, and industries. International work culture with Albanian and International clients. Great compensation package, ranking among the top 5% of salaries in Albania and Kosovo. Annual Performance Bonus up to the value of two monthly salaries. Private health insurance. Flexible work schedule & Hybrid Working options (Remote/Office). Continuous opportunities for career growth and learning, including paid international certifications and training. Central office location, in vibrant areas of Tirana and Pristina. Please send your updated CV to hr@ikubinfo.al with the subject line: “GenAI, LLM and Prompt Engineer”. We assure you that all personal information provided in your application will be handled securely and used exclusively for recruitment purposes, in accordance with the Personal Data Protection Law No. 9887. Show more Show less