German Speaking customer support for phone opperators – Athens, Greece

Job Description

Industry: IT Services and IT Consulting
Seniority for this role: Entry level
Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a German Speaking Customer Support representative for a leading phone operators company based in Athens, Greece. In this role, you will be essential in helping customers with their inquiries and providing outstanding service. If you are fluent in German and have a passion for customer support, we encourage you to apply! Responsibilities Deliver exceptional customer support via phone, email, and chat Assist customers with inquiries regarding phone services, including plans, billing, and technical support Resolve customer complaints efficiently and professionally, ensuring satisfaction Educate customers about products and services offered by the company Keep accurate records of customer interactions and follow up as necessary Work collaboratively with team members to continually enhance service delivery Requirements Fluency in German (both spoken and written) is required Strong communication and interpersonal skills Previous experience in customer service or support roles is preferred Excellent problem-solving abilities with a commitment to customer satisfaction Ability to work effectively in a fast-paced environment Interest in the telecommunications industry is advantageous Familiarity with customer service software is a plus Benefits Private Health Insurance Training & Development Performance Bonus Transportation Bonus 2 Extra Salaries Per Year Fully Paid Training Show more Show less