Last Mile Manager
Job Description
Industry: Food and Beverage Services
Seniority for this role: Mid-Senior level
Your responsibilities Responsibilities Responsibilities include fleet management, staffing, training, health & safety, scheduling, on time delivery, continued improvements and loss prevention. The Warehouse Last Mile Manager is accountable for meeting the operational goals of the Fulfilment Centre. Kifli is in a fast growth mode and this position will require a leader who can help us define the processes, procedures, and systems necessary to support and sustain our long-term growth. Key responsibilities: On-time delivery of outbound shipments by initiating, coordinating and enforcing program, operational and personnel policies / procedures Select carriers and negotiate contracts and rates Manage the couriers team Fleet management Monitor and report on transportation costs Report maintenance and repair needs for transportation vehicles and equipment Research and suggest cost-effective shipping methods Research ideal shipping techniques, routing, and carriers Drive the process to ensure high level of customer satisfaction, accuracy Quality, safety and efficiency by employee involvement and team work. Responsible for recruiting, selecting and training employees Develop employee performance by appraising, coaching, and counselling Establishes safety practices and hold others accountable for adhering to them Keep organised records of vehicles Ensure compliance with company policies and shipping legislation Your experience Experience in a leadership position Proven work experience as a Transportation Manager, Shipping Manager, Courier Manager or similar role Ability to handle stressful situations with perseverance and professionalism Proven ability to develop and maintain positive and productive relationship in a Fulfilment Centre Proficiency with Microsoft Office applications especially Word, Outlook and Excel and TMS system or other. Good cross functional communication & interpersonal skills with the ability to work both independently and as part of a team Strong organisational skills and attention to detail – ability to manage multiple projects/assignments simultaneously Time management skills with the ability to prioritise and schedule tasks for the most efficient use of time Knowledgeable on safety practices, 5S best practices. Be highly motivated Show more Show less
