Sales Operations Support

Job Description

Industry: Chemical Manufacturing
Seniority for this role: Not Applicable
At Diversey – A Solenis Company , we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies – such as floor care machines, cleaning tools & utensils, and chemicals for Food & Beverage industry. The Sales Operations Support Specialist is a key player in ensuring smooth sales operations by managing reporting, forecasting, and documentation. This role bridges the gap between internal teams and clients, emphasizing client satisfaction, upselling opportunities, and operational excellence. Key Responsibilities Reporting & Forecasting: Prepare weekly sales reports for performance analysis and maintain accurate sales forecasts in collaboration with relevant teams. Documentation Management: Manage client-related documents, including technical sheets and performance reports, ensuring timely and accurate delivery. Operational Support: Coordinate orders, sample requests, and client onboarding processes with internal teams to ensure smooth operations. Client Engagement: Identify upselling opportunities, support aftersales activities, and build long-term client relationships to enhance satisfaction and loyalty. Process Improvement: Mentor junior team members, resolve complex issues, and contribute to optimizing operational workflows. Key Requirements Bachelor’s degree in Business Administration, Sales, or a related field (preferred). Proven track record in sales operations, reporting, or client management. Proficient in MS Office and CRM tools. Exceptional analytical and organizational skills. Outstanding interpersonal and communication abilities. Multitasking proficiency and ability to prioritize effectively. Proactive, solution-driven mindset. Strong commitment to continuous learning and professional growth. Strict adherence to deadlines and high work quality standards. Capability to handle sensitive information discreetly and professionally. Benefits Meal Vouchers (30 ron per each working day) Life Insurance Private Medical Care Holiday Allowance Christmas and Easter Bonus Extra vacation days (Birthdays and 1 additional day added every year of employment) Annual Bonus (Target based) We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you. At Solenis our greatest asset are our people. That is why we offer competitive compensation, comprehensive benefits and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team. Show more Show less