Senior Product Manager, Core Services

Job Description

Industry: Technology, Information and Media
Seniority for this role: Mid-Senior level
We’re looking for an experienced Product manager who loves tackling complex problems, cherishes delightful UX, and is driven by data who can seamlessly plan, design, and collaborate across teams in order to create amazing product experiences at scale. In your day-to-day, you’ll be responsible for integrating some of our core services throughout the customer’s journey, while looking to improve user experience, conversion rate, and other key engagement points in our funnel—with strong focus on our payments and checkout processes. You’ll collaborate closely with stakeholders from all of our product lines, and work closely with designers, engineers, and data analysts, to ensure smooth adoption of our core services across our products and maintain our world-class customer experience. In this role you’ll Lead the product specification of some of our core product flows that are shared across all of our product lines, and make sure we optimize customers’ engagement Lead cross-functional projects to integrate new core experiences across Lemonade’s product lines Work closely with designers, engineers, and data analysts to drive fast-paced execution and delivery Define and track key performance indicators (KPIs) to measure the success of initiatives and make data-driven decisions to optimize them What you’ll need A proven track record of building high-quality products at scale, a must 5+ years experience working as a product manager in a successful startup / fast-growing company Experience in checkout and payment flows, a big advantage Passion for UX and a drive to create delightful experiences Proven project management skills while overseeing complex product launches for cross-functional teams Outstanding communication skills, including the ability to present findings and recommendations clearly and effectively to stakeholders Experience leading small, agile teams Superior attention to detail, coupled with an eye for the big picture A curious individual who reads constantly and loves to pass on their knowledge to others Ability to work in an office environment a minimum of 3 days a week Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture Show more Show less