Solution Architect in Retail

Job Description

Industry: Software Development and IT Services and IT Consulting
Seniority for this role: Mid-Senior level
Prices shape billions of lives daily. Our mission is to help retailers take control, protect margins, and achieve consistent results. With Yieldigo’s software, teams transform into pricing heroes by delivering precise, data-driven outcomes. Working from: Office, Hybrid, Business Travels Job Location: Prague, Czech Republic Join our growing international team at Yieldigo, a leader in retail price management software. We’re seeking a Solution Architect to enable clients to derive from Yieldigo products. Who we are We’re Yieldigo , offering clients software that allows them to efficiently manage the pricing of goods in brick and mortar and e-shops. After two years of preparation, the first major retail chain in the USA has chosen Yieldigo for a long-term partnership, with a second to follow soon. Despite strong competition in the US and our overall “down-to-earth” sales approach, we are now entering the next phase of our global go-to-market strategy. We will continue our expansion with the ambition of becoming the No. 1 price management software for large retail chains, challenging some of the industry’s old legacy players. The story above empowers us to feel that we can score. Role Objectives In this role, you will be responsible for clients to achieve value from the Yieldigo products i.e. you will facilitate product adoption together with strategic development of Customer Success Team activities. You will handle primarily the initial phases of cooperation with a new client – from early discovery and demos through onboarding and change management. The best candidate is self-motivated, positive, energized with entrepreneurial spirit, takes responsibility, and first and foremost is passionate about working with customers and listening carefully to their needs. We expect you to have a very hands-on mentality, including willingness to visit clients on-site across Europe. Key Responsibility Areas Pre-sales activities Expert role in discovery of prospected client’s needs Demonstrations of the solution Building relationships and trust with the client Onboarding of new customers Full ownership of the communication regarding business needs (complementary to technical / data onboarding) User training and expectation management Change management – helping the client organization adopt the new solution to fit their processes Helping customers achieve their goals with our loved solution, driving customers value from the product Close cooperation with other teams: Sales, Product, IT Delivery & Support CRM management You’ll Stand Out If You Have Experience in an adjacent role in retail industry Solution consulting Customer success Key account management Retail industry knowledge – experience from these areas are advantageous: supply chain management, pricing, promotion, trade Used to work with CRM Strong organizational and presentation skills A propensity for relationship building, exceptional communication skills Strong sense for ownership Proactive approach, fast learner Empathy, negotiation skills Comfort and confidence in meeting clients both virtually and face-to-face, with a focus on building strong personal connections; being ready and open to travel occasionally SaaS experience-advantageous English – C1 / Full working proficiency You can look forward to the following An inspiring international team environment A choice of MAC/PC, mobile plan, and Multisport Tailored compensation to match your experience and capabilities Flexible working hours and home office options Five weeks of vacation English lessons Sick days for when you need time to recover A receptionist’s warm smile, no matter the weather Legendary company events (boat trips, adventure events, film nights, etc.) A cozy office space near the Franciscan Gardens in the heart of Prague Daily fresh fruit and refreshments Interested in the position? It’s easy to apply. If you believe that you are the right fit and ready to build a successful career with this mission, please email Adam Hipca at adam.hipca@yieldigo.com . Show more Show less