Store Manager

Job Description

Industry: Retail
Seniority for this role: Mid-Senior level
Job Description Job Description Do you enjoy working in a dynamic and rapidly changing work environment, have a customer-oriented mindset, and love working with a fun team? If your answer is yes – then read further! Role background Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand. The role you are looking at is a part of Wolt Market – our very own grocery stores that deliver unprecedented convenience and world-leading customer experience. People across Serbia can order their groceries and have them delivered to their doorstep at lightspeed! With Wolt Market, our focus is to find the right products by being customer-oriented, offer the fastest delivery available, and be the company that changes the future of grocery shopping. This role plays a key part in our growth in Serbia. In this role, you’ll find yourself in a challenging but well-supported position. You have a strong influence on how your city operations will look like. You will build your team by hiring the right people that support the high-growth environment, design every little detail in your store, and define the perfect layout for Wolt Market. We offer a unique opportunity to join one of the fastest-growing companies in Europe and have an actual impact on how Wolt Market will look like in the coming years. If you have experience in team leading and enjoy working with a fun group of people, then you might be just the person we are looking for! You will be working from our market, located in Belgrade. What You’ll Be Doing Being responsible for the day-to-day store operations, including staying on top of freshness, inventory and stock management. Developing and improving the way our stores operate. Lead and motivate a team of around 10 Grocery Associates. Create an environment where your colleagues can do their best work. Managing shift scheduling. Handling orders and order of the store. Our humble expectations You have previous leadership experience. A fast learner with the ability to multitask. Proactive and service-minded are words that describe you. You have a can do-attitude and enjoy the idea of working in a fast-paced entrepreneurial environment. You are tech savvy. Data-driven and analytical, you use data to help improve and develop. Experience from working in a grocery store is a plus. Fluent level of Serbian and English Next Steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team redefining grocery shopping, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! If you have any further questions about the position before submitting an application, you can turn to: joanna.bober@external.wolt.com Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page! About Wolt About Wolt Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand. So, why work at Wolt? At Wolt, We’re About Getting Things Done. You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people. We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you. Our Commitment to Diversity, Equity & Inclusion We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way. Join us today to build Wolt together. Show more Show less