System Support Analyst

Job Description

Industry: Transportation, Logistics, Supply Chain and Storage
Seniority for this role: Mid-Senior level
Your IT Future, Delivered System Support Analyst With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions . We work beyond global borders and push boundaries across all dimensions of logistics . You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences. Digitalization. Simply delivered. At IT Services, we are passionate about Linux/UX Platform. Our Infrastructure Support team is continuously expanding. No matter your level of System Support Analyst proficiency, you can always grow within our diverse environment. #DHL #DHLITServices #GreatPlace #Unix #VMware Grow together You will provide first-level system support to the DHL Production Services unit to ensure maximum availability and minimal disruption to business continuity. Working 14 days a month in 12-hour shifts , your responsibilities include ensuring the operation and support of applications within requested timescales by providing complete OS Linux support to the application teams, maintaining Linux/Unix server architecture and promptly updating server configurations based on operational or security requirements, accurately and timely releasing new or enhanced services to production, and handling repairs and patching of servers. The OS and applications you will use include Linux/Unix servers, Veritas Cluster, and VMware. Ready to embark on the journey? Here’s what we are looking for: Intermediate knowledges of Linux / UX platform Ability to use English communication on daily basis Willingness to work on shift’s schedule Will be great, if you are detail oriented, team player and analytical thinker The ability to react early and provide immediate feedback Great Team Hi, my name is Rumen Vasilev and I’m a team manager. I started my career at DHL IT Services back in 2018, when I took a role as Windows Administrator in the Yellow team. From there, I moved fast through the company ladder and soon landed in a Shift manager deputy role. In 2022, I moved to a management role, being Shift manager. Together with the strong support of a multinational & diverse team, we are working on our common ambition – Windows & Linux server’s support. Looking forward to having you onboard! An array of benefits for you: An extra week of holiday (25 days/year), 6 Self-sickness days, Full compensation for up to 10 days absence due to illness/year, Up to 3 additional personal paid days off for long-term service Annual bonus On-going professional & technical training and certifications Flexible working hours with home office possibilities Edenred Cafeteria program including fully covered lunch vouchers; pension/life insurance, medical membership Multisport card, Discounts with selected partners, Rewards for work anniversaries, Company events and Health Days, Fruit days, On-time maternity grant, Opportunity to buy Deutsche Post AG shares at a discount, and much more In accordance with the legitimate interest of DHL IT Services, the candidate for this role shall provide a copy of his/her/their extract from criminal record. This role may not be performed if the criminal record confirms that the employee has been lawfully convicted for the criminal offence: against property; in the area of processing of personal data and/ or breach of secrecy of correspondence; any other criminal offence connected with the terrorism. The submitted extract of criminal record may not be older than 3 months as of the day of its submission. Show more Show less