Technical support agent in the field of white goods for the Italian language

If you like interesting things from the field of white goods, follow innovations that make everyday life easier through the use of various household appliances, then this ad is for you. If you are also inspired by working with people with whom you want to share knowledge and solutions that we will teach you, you may be our future colleague!

What can you expect from the first day of engagement?

Private health insurance for all employees

The possibility of working from home

Permanent employment contract from the first day of training

You can also earn monthly bonuses

The possibility of using benefits in recreational facilities

Over time, you will improve and progress, building your career in the area that interests you the most

You will enjoy various company events, trainings and trainings intended for your personal and professional development

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Join us as a Technical Support Agent in the field of white goods for the Italian language!

Your primary responsibilities would be:

Responding to client inquiries in Italian

Solving minor device repairs and client concerns

Providing information on the current status of the warranty

Arranging the arrival of a more complex service that will repair the device

Assistance during the complaint process

Monitoring of technical innovations according to changes in the market

How do you know that you are the right person for our team?

You have excellent knowledge of the Italian language

You are communicative and like to help people

You are a team player and you enjoy a dynamic environment

You are motivated and responsible

You want to grow in this industry

What is life like at Transcom?

At Transcom, we are tirelessly committed. To our clients and to each other. Every day someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player and supporting others. Advocating for positive, lasting change in your teams and communities. That's how we are at Transcom. We care here, and we root for each other. You're included, just the way you are, from day one. And with the right mindset, there's no limit to how far we can go together.