Customer Relations and Services Advisor, Cluj Vlaicu

What you will do: meet customers politely at the different points specific to the department (at the cash register, at customer reception, at return of goods, at delivery); You quickly and carefully carry out operations specific to the area in which you are located, so that the customer can enjoy a pleasant experience in the store our; You collaborate with colleagues in the store in the interest of the customer, promptly and kindly managing situations in which irregularities occur (damaged products, incomplete boxes, etc.); Respect the specific procedures of each work area; You always ensure that you carefully check the integrity of the products; marked; we record the purchased goods to the customer; You process cash and card transactions; Take care to create a pleasant image of the store in the eyes of customers. What you will find with us: A united and diverse team, ready to receive you and To guide with care and patience the first steps in the company, towards autonomy; A healthy working environment through the way of working, as well as the Regina Mariade health insurance that benefits all colleagues; The opportunity to be part of a meaningful strategy, to be useful beyond personal limits or of the company, to have a positive impact on the communities, on the environment that hosts us; Support to constantly develop both through specialized courses or subscription to the Bookster bookstore, as well as through managerial companionship focused on support and training; Recognition of long-term involvement through days off for seniority in company or internal reward programs for referring new colleagues; Security of a workplace that respects the balance between personal and professional life: flexibility and adaptability in the work schedule; card for meal vouchers; paid days off for birthdays; support for special events (birth of a child, marriage, death); recovery on national holidays if they overlap with the weekend. What's the next step: Send us your CV! We can't wait to meet you and tell you more. We are honest and friendly people, so dare to be the authentic you around us.