Hotel Receptionist / Front Office Manager - Mykonos

HotelBrain Group,
an independent company specializing in hotel management, consulting and
development, is currently seeking to recruit for a managed hotel in MYKONOS,
a professional for the position of
Hotel Receptionist / Front Office Manager - Mykonos
(Code: FOM - MYK)
Qualifications:
Degree in Hospitality / Tourism
2-3 years minimum experience as a Front Office agent preferably in a Luxury Boutique Hotel
Excellent knowledge of PMS (preferably HART, PYLON, PROTEL or HOTELIZER), MS Office - Computer skills
Excellent command of both English and Greek language is essential
Concierge Services experience is more than welcomed
Guests complaint handling knowledge is required
Negotiation with excellent PR & Communication skills
Very good knowledge of a second foreign language will be considered as an asset
Self-motivated, enthusiastic and customer-oriented
Well-groomed with strong interpersonal skills
Leading by example
Responsibilities:
Implementation on a daily basis of the operation procedures of the department
Concierge Services
Guest Relations skills
Offering upscaled customer service
Quality assurance & SOPs implementation
Benefits:
Competitive compensation package
Pleasant working environment
Supportive management
Excellent opportunities for career progression
Should you wish to be a member of HotelBrain team, please send us your CV with a photo.
All applications will be treated in the strictest confidence.