Drayage Operations Specialist in Trucking Brokerage

Come join our growing company! Friendly, fast-paced motor carrier looking for someone to fill the position of Drayage Operations Specialist in Trucking Brokerage.

This role will be responsible for building, managing, and growing existing Carrier relationships, including managing all client communications in a timely manner, assisting customers as needed, and ensuring all customers’ needs are met.

Job Type:
Full-time

Responsibilities:

Build, nurture and grow existing carrier relationships

Solicit additional freight opportunities from current customers

Manage all account communication in a timely and professional manner

Provide useful and timely updates during shipment lifecycles

Assist customers in identifying services that fit their needs and provide information on additional services

Actively manage to follow up on opportunities within existing accounts

Source capacity to meet customer needs

Complete pricing requests and customer bids

Provide creative solutions for complex transportation situations as they arise

Work directly with operations to support customer accounts

Utilize company resources to identify cost and service requirements are being met

Assist Sales Representatives in obtaining rates for Intermodal/Drayage load opportunities

Provide service updates between the sales department, customers, and carriers

Assist with Intermodal/Drayage pricing based on customer requirements

Create and manage strong relationships with Intermodal/Drayage carriers

Reference: Dx5Uf2m_ru75EPd6mUK9Pm65CNPJL1YVmgOEjoQAAl8.

Experience:

No degree is required

English language FLUENCY - School English will NOT suffice. Accents, dialects and other verbal variations are not of significance, and shall not be looked at unfavorably. What matters is that the conversation is clear and fluent.

Previous experience in managing, mentoring, and developing high-performing engineers is favorable

Previous experience as a Drayage Account Manager or Operations Representative (or similar experience) is favorable

A direct, empathetic communicator

Excited to deliver high-quality customer success at a fast pace

Comfortable with fast-paced growth

Demonstrable multitasking abilities

Attention to detail

Thinking outside the box

Able to work in a highly-dynamic environment

We offer:

Training

Interesting and dynamic environment

Full time job

Great possibilities for learning and professional development

Interested candidates should address their application submissions (CV preferably with picture and a cover letter/letter of intent), exclusively in the
English language
.