IT Intern

Our Vision and Our Company EtiquetteOur vision is to be the world’s most thoughtful villa company. Bringing together a passion for the Mediterranean, extraordinary villas and local knowledge. That’s why readers of Condé Nast Traveller have voted us Best Villa Rental Company in the World nine times.To achieve our vision, we work with integrity, and we take a principled, considerate, proactive and passionate approach to what we do.Every day.What we doWe manage an exclusive collection of luxury villas around the Mediterranean. Our knowledgeable sales team personally chats with our clients to match them with the perfect villa. We then arrange everything they need for their stay, including private chefs, experiences, boat trips, cooking courses, wine-tasting, and access to local secrets. We recently received investment from Piper (Mindful Chef, Bloom & Wild) and were awarded B Corp status in 2023.The roleWe are looking to provide an internship for someone who has all the necessary support and paperwork from their university. The successful candidate will report to the IT Manager and work alongside the IT Support Specialist. Your mission will be to provide technical support to all members of The Thinking Traveller across multiple locations. You will have an active role in the running, maintenance and upgrading of all things tech at The Thinking Traveller. You will be introduced as a 1st line support position, performing both technical and administrative tasks to ensure functionality and efficiency of technical and telecom systems. As a 1st line support you will be the first point of contact for most technical issues and escalating tasks to other members of the IT team where necessary.Reports ToIT ManagerWorking Partnerships:IT Team, Thinkers and Partners requiring supportWhat you'll be doingKey ResponsibilitiesInstall and configure software and hardwareAssist with troubleshooting, diagnosis and repairAssist with maintenance activities (e.g. auditing, scheduled tasks and monitoring) Maintaining computer and mobile assets and inventoryRespond to support Helpdesk request tickets within SLAs and work to a priority systemPerform administrative tasks within a projectYour skills and experienceYou should have a clear interest in pursuing a career in ITExcellent organisational skills, ability to manage your own workload and meet set SLA deadlines You will need to demonstrate excellent written and verbal communication skills in Greek and EnglishMotivated to learn industry-standard system processes on a variety of platformsThe ability to work as part of a team, whilst remaining self-motivatedBe adaptable and flexible, to respond to fast changing prioritiesThe ability to demonstrate a high degree of customer service, acting with urgency and being pro-activeYou should have knowledge of Windows devices and applications (Windows/MacOS)What we can offer youThe opportunity to work with a dynamic and supportive team, in beautiful offices in Athens.Training and professional development in Information Technology, within a luxury travel and villa business.Our Commitment to Equity, Diversity and InclusionAt The Thinking Traveller, we value and prioritise diversity and inclusion within our workplace, recognising the importance of ongoing improvement in this area. Our goal is to cultivate a thoughtful culture where every individual feels genuinely appreciated, respected, and included.We firmly believe that by attracting a diverse group of talented individuals, we can benefit from a wide range of perspectives, experiences, and ideas. This diverse tapestry of Thinkers enables us to deliver exceptional results to our esteemed clients. We welcome applicants from all backgrounds, irrespective of race, ethnicity, gender, sexual orientation, religion, age, or disability.If you are considering joining our team, we encourage you to apply and inform us if any adjustments are required during our recruitment processes. Your unique perspective and potential contributions are valued, as we strive to create an environment that is inclusive and supportive to all. MyCarriera