Maitre Maitre D' Hotel - Sifnos

About the role We are looking for a professional Maitre to be responsible for managing all Food & Beverage operations and for delivering an excellent guest experience.The focus is on professionalism and providing a superior customer experience. The ideal candidate must possess in depth knowledge about Food & Beverage in addition to superior customer relations skills. Excellent communication is essential to build a rapport with guests and ability to lead a team. Responsibilities Manage all restaurants’ operations within budgeted guidelines and according to the highest standards. Ensures the smooth and efficient operation of the F&B department and provides customer focused service to the guests, ensuring their stay will become an unforgettable experience. Comply with all health and safety regulations. Greet and escort guests with a professional and positive attitude. Oversea the flow of guests within the restaurant. Manage the reservations and shift team. Organize time effectively, forward plan and prioritize tasks to ensure workload ismbalanced and urgent situations are dealt with immediately. Focus on service quality Liaise between kitchen staff and floor staff. Maintain ambience of restaurant – lighting, music, cleanliness, hygiene. Oversea and pro-actively deal with guest queries and complaints. Ensures guests feedback is properly collected and proceeds with service recoverym process in a timely and effective manner. Check and deal with all guests Special Occasion arrangements Works closely with site managers for F&B orders and purchases while keeping costs in line with budgets.Collaborate with the GM and Executive Chef for In-House events Qualifications/skills Previous employment in a similar position in a 4-5* hotel Hospitallity degree will be an added advantage Fluency in both English and Greek Knowledge of an additional foreign language will be considered an asset A charismatic & kind personality ready to offer a memorable experience to guests Self-motivated, enthusiastic and customer – oriented. Familiar with restaurant management software Advanced organizational and negotiation skills Μotivate, train and develop employees’ skills Exceptional communication and problem-solving skills High performance in a fast-paced environment Target-oriented and customer-oriented approach High standards of hygiene and grooming. Why work with us: Pleasant working environment Accommodation at fully equipped apartments Daily Meals Supportive management Training and career development opportunities, based on the candidate qualifications and skills MyCarriera