Security Operations Specialist

Job description

The Security Operations Specialist plays a critical role in ensuring the safe and secure transportation of high-value freight. This role involves overseeing and managing security operations, coordinating security escorts, conducting risk assessments, and implementing security protocols to protect valuable goods during transit. You will work closely with internal teams and external security partners to ensure the highest standards of safety and risk management are maintained.

ESSENTIAL FUNCTIONS:

Responsible to protects the integrity of high value products being shipped by rigorously applying client’s processes

Liaise with local law enforcement, security contractors, and external partners to address security concerns and enhance the security of transport operations

Continuously monitor the security of high-value freight during transit using surveillance systems, GPS tracking, and other tools, ensuring timely detection of any irregularities.

Carries out all necessary data entry and confirmation of key milestones of the Security Operations process. (Departure, arrival, PODs, etc.) while utilizing Mcleod and other systems

Assures that all paperwork including, but not limited to temperature downloads, pictures, and POD are downloaded to the load documents and the customer to finish the load for billing

Conduct comprehensive risk assessments for each shipment, identifying potential security threat and vulnerabilities along the transport route

Handles escalations of suspicious activity regarding customer freight

Responsible for updating customer portals based on customer requirements

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NON-ESSENTIAL FUNCTIONS:

Attends all required training and staff meetings

Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices

Maintains a positive and professional demeanor towards customers, visitors, and co-workers

Adheres to all policies and procedures of Vectura Security Group

Performs other duties as assigned

Working conditions:

Working schedule:

1 person to work 2nd shift [phone removed] cst) Thurs – MonOffice mode of work

10+ business days of paid time off

Team building and corporate events

Equipment provided

A supportive team

Job requirements

QUALIFICATIONS/SKILLS/EDUCATION REQUIREMENTS:

Upper-intermediate English level is a MUST

Three plus years in security and compliance background and/or customer service

Three plus years of logistics experience

Knowledge of TSA and GDP practices preferred

Ability to multitask under pressure

Advanced knowledge of the supply chain industry, including regulations and customer requirements

Clear and confident communication both verbal and written

Extreme detail-orientation

Experience with conflict resolution

Demonstrates emotional intelligence

Working knowledge of Microsoft Office and Teams

Analytical approach to problem solving

Personality: Self-confident, self-motivated, extroverted, flexible, and able to work independently in a team-oriented environment.

Ability to understand and communicate drivers’ temperature requirements, mileage, and hours of service during transit