IT Engineer

IT Engineer or Systems Engineer12 month contract350 per dayGalway Hybrid - 1 week a month in officeVoIP, Linux knowledgeMinimum 7 - 9 years voice/digital experienceStrong leadership and organizational skillsExcellent communication and presentation skills with strong problem solving and analytical skillsExpertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automationProven ability to work independently and professionally in high pressure/visibility situations within tight timeframesUnderstanding of enterprise-scale platform architecture to which includes considerations for high availability and business continuity.Familiar with data communication protocols such as Web, telephony, and other protocols: HTTP, SIP, TLS/SSL, TCP/IP, SNMP, LDAP, RDP, SDPFamiliarity with Docker and container-based development and deployment practicesExperience with CI/CD pipelines and utilizing uDeploy and/or AnsibleProficiency managing, configuring and tuning Linux operating systemsWorking knowledge of VoIP, SIP and data applications/networkingProvision new services/technologies, providing cost effective telecommunications systems and technology options/solutionsExamine customer needs to determine the best telecommunications equipment/service(s) and/or solution(s) to meet their needsSoftphone software installs, configuration and troubleshootingSystem backups and rebootsDocumentation of process and procedures as assignedAbility to troubleshoot problems, perform dev unit testing/quality assurance, and support user acceptance testing to ensure successful project implementations.Provide the appropriate level of documentation and transition information for project efforts for application support and knowledge sharing as desired by methodology.Experience supporting 24/7, continuous availability production environments