Production Technology Operations Analyst 2nd Shift
Job Highlights
Full Time
Employment TypeDallas, Texas
Location1 week, 6 days
PostedInternational Applicants Welcome
Potential Work Permit Opportunity
This position may be open to international candidates with appropriate qualifications. Contact the employer for visa sponsorship details.
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Job Description
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week**We are unable to sponsor for this permanent Full time role**Position is bonus eligible*Prestigious Financial Company is currently seeking a Production Server Operations Administrator, preferably with Mainframe experience as well Candidate will be responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered toResponsibilities:Focus on shifting the overall operational posture from re-active to pro-activeAnalyze and report upon Production performance CI opportunitiesAnalyze and report upon Production capacity CI opportunitiesAnalyze and report upon Production critical-path processing CI opportunitiesStand-up SWAT's if when needed to drive resolution of ongoing Production issuesIdentifies and diagnoses complex problems and factors affecting Production performanceTroubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functionsMove between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed)Consult & evangelize for operational best practicesCollaborate across domains (ie. network, DB etc) to assist with application tuningAdhere to any/all Production security requirements and best practicesAdhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change)Actively participate in Incident, Problem & Change as a shepherd' for all things ProductionAnalyze repeating alerts to pro-actively identify environmental issuesSurface any/all environmental & operational risks identifiedEvangelize for repeatably automated processes that can be scaledPrioritizes and align efforts to Production availability requirements and business prioritiesAfter hours, weekend work may be required during off hours maintenance windows.Qualifications:[Required] Good consultative, communication, analytical, and judgment skills[Required] Good time management skills[Required] Ability to work effectively with clients, other systems technical staff, consultants and vendors[Required] Suggests solutions that make sense and are in line with future technology direction[Required] Demonstrates sound analytical and diagnostic skills dealing with issues that are not readily defined and/or conflict with available information[Required] Optimizes the use of all available resources, and approach issues with pragmatism[Required] Maintains partnerships across the organization, and is able to influence senior management, peers and staff through an inclusive style and recognition of their abilities to achieve results.Technical Skills & Background[Required] Working knowledge of ITIL principles[Required] Understands technical monitoring and metrics[Required] Sophisticated understanding of enterprising technology[Required] Mature understanding of the relationship between software and hardware[Required] Knowledge of Clearing and Finance industry[Required] Knowledge of Application life cycle and deployment[Required] Problem/Incident management experience[Preferred] Industry certifications in the areas of ITIL[Required] Bachelor's degree in Computer Science, Telecommunications or a related discipline[Required] 5+ years' experience production systems operations or an equivalent combination of education and work experience[Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
Working in Dallas, Texas
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Job Details
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Job Type
Full Time
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Location
Dallas, Texas
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Posted Date
April 02, 2026